Support
How can we help?
Four addresses route your message to the right person. Pick the closest match below and we take it from there.
Contact us
General support
support@vitaeon.healthQuestions about the waitlist, early access, your account, or anything that doesn't fit the other three. Start here if you're not sure.
Privacy requests
privacy@vitaeon.healthAccess, correct, delete, or export your personal data. See the privacy policy for what to include.
Security
security@vitaeon.healthReport a vulnerability or a suspected account compromise. Include steps to reproduce if you can.
Legal notices
legal@vitaeon.healthFormal legal notices, copyright claims, arbitration opt-outs, and questions about our terms.
2 business days is our target for a first reply. Security reports get a response within 24 hours.
Frequently asked questions
When can I get access?
Vitaeon is pre-launch. Join the waitlist and invites go out in waitlist order — early members get priority access.
What does joining the waitlist commit me to?
Nothing. We store your email, send occasional launch updates, and you can unsubscribe anytime. No payment details, no obligation.
Is Vitaeon a medical service?
No. Vitaeon and Aeon AI provide general wellness information, not medical advice, diagnosis, or treatment. Talk to a licensed clinician before acting on anything health-related. See the terms.
How is my health data handled?
We collect only what's needed to run the service and never sell your personal information. Request access or deletion at privacy@vitaeon.health. Full details in the privacy policy.
Will Vitaeon connect to Apple Health and Health Connect?
Yes, both integrations are planned for launch. You choose which data types to share, and you can disconnect at any time in settings or through the platform's own controls.
What is Aeon AI?
Aeon is the AI coach inside Vitaeon. It reads your signals across four pillars — Fuel, Move, Rest, Mind — and surfaces one concrete action at a time.